TERMS OF SERVICE
Welcome to the Vityl Medical Inc (Vityl) subscription service. This document outlines
the terms and conditions that apply to the service we provide you. You agree to these
terms by using our service, so please read them carefully.
OVERVIEW OF SERVICE
Your service charges will involve an upfront fee and weekly, monthly or annual
subscription fee, this allows you to spread the costs of our services over time. The fee
charged to you by Vityl covers a range of goods and services provided by us to you. As a
multidisciplinary team, our service charge may include your clinically indicated use of
the following professionals and their associated goods and services, including online
- Nurses and Nurse Practitioners;
- Life and health coaches;
We also work with Doctors including specialists who supervise and train the team
associated with your care. Your service fee does not include any consultations with the
Doctors or Specialists unless such consultation is not medically necessary. In the event
that we refer you to a Doctor or Specialists for a consult, you agree that they are
providing you a single incident consultation. If the consult is medically necessary, it will
be covered by OHIP (and if it is not medically necessary, we will not charge you for the
consult) and in either event, you are that the Doctors and Specialists we refer you to are
not and do not become your primary care physician.
The services you get from us are decided by your treatment team at Vityl and you are
not guaranteed to get anyone of these services. A failure to use or obtain any one of the
services or goods does not reduce the price of your service fee with us. The services are
only provided to treat to initial complaint or symptom that is part of your package and
do not cover services for other conditions, symptoms, diseases or complaints. We may
refer you back to your primary care physician to attend to these other conditions if we
become aware of them during your treatment.
OHIP AND INSURANCE
While some of your Doctor and Specialists services may be covered by OHIP, our
services are not you may entitled to a rebate from your employee benefits scheme,
however we make no warranty or representation that you will be covered and you are
liable for our charges whether or not our services are covered.
Our services are not for use in emergency or urgent situations. If you are suffering from an urgent, acute or time sensitive issues, make your own best judgment to call 911 or
attend your nearest emergency room.
We understand that you can’t always make every appointment and sometimes you just
forget to attend. Unfortunately this uses up our clinics time that could be used by other
patients. We do not charge you for your first missed appointment but if you have
missed or not attended a second appointment within the last 60 days, we charge a $50
cancellation fee for each subsequent no show or missed appointment.
To cancel your service with Vityl, you need contact our office and provide at least one
week’s notice. Any amounts paid in advance will not be refunded but your service will
continue until the end of the paid in advance period.
We strongly recommend obtaining replacement care for any condition or symptom you
have if you leave our service. We will be happy to pass on any medical files we have to
your new providers.
LEGAL DISCLAIMERS AND LIMITATION OF LIABILITY
To the extent permitted by applicable law, the services are provided on an “as is” basis
and “as available” basis without any warranties or conditions of any kind, either express
or implied. Vityl disclaims all warranties, express or implied, including, but not limited
to, implied warranties and conditions of merchantability, fitness for a particular
purpose, and non-infringement.
In no event shall Vityl be liable for any direct, indirect, incidental, special, or
consequential damages that result from or in connection with the use of, or the inability
to use or access, the services, even if Vityl has been advised of the possibility of such
damages. Applicable law may not allow the limitation or exclusion of liability for
incidental or consequential damages, so the above limitation or exclusion may not apply
You agree to indemnify and hold harmless Vityl, its affiliates, members, officers,
employees, agents, and licensors from and against any and all losses, expenses,
damages, claims, fines, penalties, costs and liabilities (including reasonable legal and
accounting fees), resulting from (a) your use of the Services and/or (b) your breach of
You may not assign these Terms to any third party without our prior written consent.
We may assign these Terms or any rights under these Terms to any third party without
your consent. Any assignment in violation of this Section will be void. The terms and
conditions of these Terms will be binding upon permitted assignees. These Terms will
inure to the benefit of and be binding upon the parties, their permitted successors and
These Terms, along with the Privacy Policies, any other legal notices or statements
posted on our website or to you, constitute the entire agreement between Vityl and you
and supersede any prior understandings or agreements (whether electronic, oral or
written) regarding the subject matter, and may not be amended or modified except in
writing between Vityl and you.
These Terms are governed by and construed in accordance with the laws of the Province
of Ontario and of the laws of Canada applicable therein, and any dispute is to be
submitted to a court of competent jurisdiction in the judicial district of Peel, Province of
If any provision of the present Terms shall be unlawful, void, or for any reason
unenforceable, then such provision shall be severable from these Terms and shall not
affect the validity and enforceability of any remaining provisions. A printed copy of
these Terms and of any notice in electronic form shall be admissible in any judicial or
administrative proceedings to the same extent and under the same conditions as other
business documents and records originally generated and maintained in printed form.
NOTICES AND CONTACT
If you need to contact us or serve any notices you may be do so using the below contact
Vityl Medical Inc
Suite 205-2250 Bovaird Dr E